Requirements |
Job Summary:
The Dispatch Executive is responsible for coordinating and managing the movement of goods, vehicles, and personnel to ensure timely and efficient delivery of products to customers. This role involves planning, organizing, and monitoring logistics operations to meet business objectives.
Key Responsibilities:
- Coordinate with drivers, transporters, and warehouse staff to ensure smooth dispatch operations.
- Plan and optimize routes to minimize delivery times and costs.
- Monitor and track vehicle movements, delivery status, and driver availability.
- Manage and maintain accurate records of dispatches, deliveries, and returns.
- Communicate with customers, suppliers, and internal stakeholders on dispatch and delivery schedules.
- Resolve dispatch-related issues and escalate concerns to management.
- Ensure compliance with regulatory requirements, company policies, and safety standards.
- Analyze dispatch data to identify trends, opportunities for improvement, and cost-saving initiatives.
- Collaborate with other departments (e.g., sales, customer service) to ensure alignment and excellent customer service.
Requirements:
- Bachelor's degree in Logistics, Supply Chain Management, or related field.
- years of experience in dispatch, logistics, or transportation management.
- Excellent communication, organizati onal, and problem-solving skills.
- Proficient in logistics software, GPS tracking systems, and Microsoft Office.
- Ability to work under pressure, prioritize tasks, and meet deadlines.
Desirable Skills:
- Knowledge of transportation laws and regulations.
- Experience with fleet management and route optimization.
- Familiarity with ERP systems and logistics management software.
- Analytical and data interpretation skills.
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